Customer Story
Dialpad Expedites Mean Time to Resolution
Corey Burke, VP of Engineering for Telephony Platform at Dialpad, explains how Observe helps his teams reliably and efficiently power tens of millions of texts, calls, and meetings every day.
Hear how:
- The engineering team is able to perform faster fixes and grow their knowledge by using Observe.
- The company is able to tie together logs, traces, and metrics to build alerts that point them to logs of interest so they can check latency issues and address other problems.
- AI tells them how the system is behaving and enables Burke’s teams to correlate among various systems in ways they could not do with other observability tools.
